Whether we have helped your business get your NetSuite solution up and running, or if you already are confident using NetSuite, it is vital to make sure you have good support in place to ensure all the hard work leading up to this point is not wasted.
We are also aware of how expensive some support contract can be in the long run and appreciate that whilst good support is essential, value for money is also important.
This is why at GoLive we offer flexible support packages or a pay-as-you-go service so that we can provide you with the level of support that is right for your business, within a budget you can afford.
Typically for a straightforward inquiry about the software from a user's point of view we can help our clients within a few hours - sometimes in minutes!
Obviously sometimes we need to research a problem, or we need to discuss it with our in-house NetSuite software engineers who understand the bespoke requirements of your approach to NetSuite, and this can take a little longer.
We love to sort out your problems and are always happy to receive your questions.
When it comes to making use of NetSuite it is true that the only daft question is the one you do not ask! We want you to make the most of this software and our support packages help to ensure you do.
To learn more about the GoLive approach to support do contact us today.